Answers in seconds. Calm when customers aren’t.

Done-for-you AI support bots trained on your website, FAQs and documents. They capture leads, book appointments and pass the tricky conversations to you, on your website, Telegram or WhatsApp.

The assistant on this page is a live Sentient Sale bot. Ask it anything, or try testing its patience.

Sentient assistantLive demo

Live in days, not weeks

You send us what your customers ask about. We do the rest.

Share your content

Your website, FAQs, price lists and documents. No technical work on your side.

We train and test it

We build the bot around your tone, test it on real questions and tune how it handles upset customers.

It goes live

On your website, Telegram or WhatsApp. You get a notification for every lead.

Built for the conversations you dread

An upset customer needs to feel heard, then helped. Every bot is tuned to stay level, own the problem and know when a person should step in.

Customer“This is the third time I’ve asked about my refund. Nobody ever replies. Absolutely useless.”
Your bot“I’m sorry, three requests without an answer is not acceptable. I’ve flagged your refund to the team as urgent and passed on your details. Could you confirm your order number so they can pick it up straight away?”

What your bot does

Quick, accurate and honest about what it doesn’t know.

Instant answers

Trained on your website, FAQs and documents, so replies match what you actually offer.

Lead capture

Collects name, email and phone, asks a few qualifying questions and alerts you at once.

Booking

Optional calendar booking for appointments, consultations and services.

Human handoff

Complex or sensitive questions go to you or your team, with the conversation attached.

Website, Telegram, WhatsApp

One bot, wherever your customers already talk to you.

Your tone of voice

Friendly, formal or playful. It sounds like your business, not a script.

Simple pricing

One setup fee, one monthly fee. Hosting and AI usage are included up to each plan’s conversation limit. A conversation is one visitor’s chat session.

Starter

£49 /month
£399 setup
  • AI FAQ bot trained on your content
  • Up to 500 conversations a month
  • Website chat widget or Telegram
  • Lead capture and notifications
  • Human handoff
  • 1–2 content updates per month
Get started

Standard

£99 /month
£699 setup
  • Everything in Starter
  • Up to 1,500 conversations a month
  • Calendar booking integration
  • Better knowledge base
  • Monthly performance report
  • Priority support
Get started

Growth

£179 /month
£1,199 setup
  • Everything in Standard
  • Up to 4,000 conversations a month
  • Web plus WhatsApp or Telegram
  • CRM or email integration
  • Regular content refreshes
  • Priority support and custom requests
Get started

Questions, answered

How quickly can my bot go live?

Usually within days of receiving your content. The Starter plan is the quickest; integrations in higher plans can add a little time.

What if the bot doesn’t know the answer?

It says so, offers to pass the question to you, and captures the customer’s details. It is set up not to guess on prices, policies or anything it has not been told.

Can it work on WhatsApp and Telegram as well as my website?

Yes. Starter covers a website widget or Telegram. Growth adds multi-channel, including WhatsApp.

What counts as a conversation?

One visitor’s chat session, however many messages it contains. If you expect more than your plan’s limit, tell us your volume and we’ll recommend a plan or agree a custom price.

What’s covered by the monthly fee?

Hosting, AI usage up to your plan’s conversation limit, and the content updates or support listed in your plan.

Ready to stop missing leads?

Tell us about your business and which plan you’re interested in. We’ll reply by email with the next steps.

Prefer to write directly? Email chat@sentient.sale.

We’ll only use your details to reply to your enquiry.